The ISO 9000 series of standards is recognized worldwide in more than 140 countries . The ISO 9000 series is amongst the International Organisation for Standardisation’s (ISO) most widely known and used standards.

ISO 9001 has been designed to be a ‘generic’ management system standard, applicable for organizations of any size and type. Thus, it is widely accepted and adopted by manufacturing and service organisations, non-profit organizations, and even governmental departments the world over. The ISO 9001 provides an effective framework for any quality conscious organisation that would like to consistently provide products and services that meet their customers’ requirements; and continually improve on their products, processes and system to enhance satisfaction.

ISO 9001 provides the following benefits:

• a systematic approach to control all its processes and well defined procedures and supporting documentation
• greater transparency and consistency in its output
• an established plan-do-check-act approach that drives improvements
• greater quality awareness amongst employees and reduced defects, scraps, rework, failures and service recovery
• the means to assure a sound quality management system by having a third party certification that is recognised worldwide
• correspondingly, a reduced need for multiple second party audits
• and ultimately, a reduction in customer complaints, retention of customers and an increase in its ability to penetrate new markets and increase its market share

MFE International uses a unique Business Process methodology as the core principle to customise the ISO 9001:2000 / ISO 9001:2008 Quality Management System for each client. We use the existing business process as the framework to build the Quality Management System. The ISO 9001:2000 / ISO 9001:2008 requirements are then mapped into the established framework to identify where the individual requirements of the standard apply within the business.Each requirement is examined to determine which part of the business process is affected by the requirement or already satisfies the requirement.This approach complements the existing working methods and organisation culture rather than an imposed bureaucracy of control solely developed for the sake of ISO 9001:2000 / ISO 9001:2008 certification.

Each project involves a carefully planned combination of training and consultancy support.

Training provides the knowledge and skills transfer which is essential for the Quality Management System development, self sufficiency in system maintenance and long term success.

Consultancy support provides the expert knowledge to advise, review, improve so that the system developed are comprehensive and integrate into a cohesive system that will operate to the benefits of the organization and meet the requirements of the ISO 9001:2008 standard.

Each project is implemented in 4 phases as follows:

• Phase 1 - Current System Appraisal
• Phase 2 - Design and Development
• Phase 3 - System Implementation
• Phase 4 - Audit and Review

Contact Us on your ISO 9001 needs

Contact Us today for a non-obligatory discussion on our ISO 9001 Training and Consultancy Services:

MFE International Pte Ltd

#44-00, Level Suntec City Tower 3

8 Temasek Boulevard

Singapore 038988

Tel :68663603